Getting Started Guide
IMPORTANT! Read This Before You Start!
Technical Information
- Logon credentials expire after 10 days or with first use, whichever comes first. Note that first use allows four additional logins during the first 72 hours. If you forget or decide to wait awhile longer, you can request a new username and password from your SARC or FAP Provider when you are ready.
- When filling out the forms on the CATCH webpages, keep in mind that the more information you share, the more likely investigators will be able to identify and match the suspect to another report. The most useful information to help investigators identify a match are suspect name, rank and military affiliation; suspect phone number or social media profile; and date and location of the assault.
- No fields are required. Answer the ones you want, and leave the others blank.
- If you are inactive for 15 minutes the system will automatically log you out and your information will not be saved. Depending upon the amount of information you provide, plan to spend approximately 15 to 20 minutes filling out the CATCH form.
- If you remember additional information or would like to add to your entry, contact your SARC or FAP Provider for a new username and password for this website. When you return here and log in, you will see a blank entry form. You don't have to fill out the whole form again. You only need to enter information into the field or space needing to be updated. For example, if you happen to remember that the suspect had a tattoo, just log back in, go to the appropriate place on the form, and describe the tattoo. You don't have to enter the suspect name, description, place, etc., fields again.
- Thank you for participating in the CATCH Program. You will be contacted privately by a CATCH Victim POC if there appears to be a match with another person's report.
(877) 995-5247
www.safehelpline.org
www.safehelpline.org
If you need to speak to someone immediately, you can reach the DoD Safe Helpline for anonymous and confidential, 24/7 support at (877) 995-5247 or www.safehelpline.org.